We're in (greater) danger of spiralling off topic, but personally I don't take any of those issues lightly either. I've been at a friends side in a child custody case while he was unfairly demonized and his kid was awarded to a woman that anyone but the Canadian justice system would consider unfit.
Having a criminal record (for theft) 10 years prior was deemed a more serious offense than a mother who routinely ignores her son and takes every opportunity to pawn the kid off on anyone who will take him but wants to hold custody for the sake of a child benefit allowance...without it she couldn't afford to spend every weekend in a bar.