"it's a league event"

[molenshtain]

They have royally fucked up the roll out process and policy for ticket sales for the final. I thought last year was bad but the system suggested in the email sent out today is insane.

It can't really be first come first serve can it? Am I reading this wrong? I want to be in my usual season seats I've had with the people around me for 10 years. Thjs isn't that hard.

[Parkdale]

yeah..... sadly that's just the way it is. That's how it was last year, and how it always is.

I'm going to leave this thread open so people can blow off steam, but please remember - your ticket reps have no control over this - so dont be a jerk to them.


if it derails, the thread will get closed. thanks for understanding, but it's a done deal already.

[Canary10]

There won't be an option to pick your seats even if they're available. If I'm reading this email correctly. Major bummer.

[denime]

Your Supporter or Club seats

To secure your Supporter or Club seats you'll need to log in to your Online Account Manager tomorrow and pay your invoice. Tickets purchased from your Online Account Manager will be available to be printed or transfered immediately.

Your non Supporter or Club seats

The Ticketmaster presale for MLS Cup will be online only and ticeSt


s

PLEASE READ THE FOLLOWING INFORMATION

MLS Cup is a League-Run Event

• Consistent with 2016 and due to league requirements, Members will not have access to their Season Seat location
• All Members will have guaranteed access to purchase the same number of seats as they have in their accounts, during the dedicated presale window
  
• All presale timeslots will be prioritized by tenure
  
• The purchase process for tickets will be conducted via Ticketmaster
• You will receive Membership pricing during the Member window

The Purchase Process

• Due to the volume of Members in the presale, the interactive seating map (i.e. the blue dots) will be unavailable. In its place, a static BMO Field map and search function will dictate your search options.
  
• Recommended option Drop-Down Menu – By using the drop-down menu, you can search for seats in 15 different areas of the stadium. If you choose this option, it will automatically select the seats in the lowest rows of the sections listed that are still available
• If no seats are available in the drop-down option you selected, move to a different location as these sections may be sold out
  
• Alternative option Best Available – If you choose this option, it will automatically select the highest priced seats still available regardless of their location in the stadium
• Seat availability will change throughout your window as Members are selecting and de-selecting seats
  

cannot be purchased over the phone. See below for Ticketmaster purchase tips.

Your Ticketmaster Account Make sure to log in to your Ticketmaster account before your presale to avoid any delays when purchasing Click here to log on to Ticketmaster Please ensure that your credit card information is uploaded to your account prior to the presale to avoid any delays during your purchase window

How to Access the Tickets Once Purchased Tickets purchased from Ticketmaster will become available to print 48 hours prior to the match Once tickets have been purchased, you cannot exchange or refund your seats

Your Unique Presale Code Your unique, one-time use code will become active at the start of your MLS Cup presale window PLEASE DON’T SHARE THIS CODE AS ONCE IT IS USED, IT BECOMES INVALID Copying and pasting your code often adds extra characters, for best results manually type in your presale code

[tfcfans]

They are very clear about the "no blue dots" thing on TM thereby ensuring people can't pick specific seats......it's unfortunate, but I'd rather have the problem of being in an MLS CUp Final and not getting my particular seats as opposed to not being in a Final at all....these are "first world" MLS problems.....

I have the Noon time slot based on tenure, I'm assuming there is a 10 am one obviously --- curious as to any other time slots that people have? 11am? 2pm? later?

[GerMc]

They are very clear about the "no blue dots" thing on TM thereby ensuring people can't pick specific seats......it's unfortunate, but I'd rather have the problem of being in an MLS CUp Final and not getting my particular seats as opposed to not being in a Final at all....these are "first world" MLS problems.....

I have the Noon time slot based on tenure, I'm assuming there is a 10 am one obviously --- curious as to any other time slots that people have? 11am? 2pm? later?

I have 2 pm....

[molenshtain]

Yeah I suppose they did it last year, but even then my section wasn't affected. Is it every section? will the Bunker be left to be bought by people who won't contribute in the stands? unless the league decided they wanted way more tickets this year than last I can't understand the change.

[denime]

Yeah I suppose they did it last year, but even then my section wasn't affected. Is it every section? will the Bunker be left to be bought by people who won't contribute in the stands? unless the league decided they wanted way more tickets this year than last I can't understand the change.

NO,SOUTH STANDS ARE SAFE,same as last year

Your Supporter or Club seats

To secure your Supporter or Club seats you'll need to log in to your Online Account Manager tomorrow and pay your invoice.

[Canary10]

They are very clear about the "no blue dots" thing on TM thereby ensuring people can't pick specific seats......it's unfortunate, but I'd rather have the problem of being in an MLS CUp Final and not getting my particular seats as opposed to not being in a Final at all....these are "first world" MLS problems.....

I have the Noon time slot based on tenure, I'm assuming there is a 10 am one obviously --- curious as to any other time slots that people have? 11am? 2pm? later?

Noon for me too.

[benito]

I am a year 1 ticket holder and have a 10am slot. Last year I was able to get my normal seats in 126. Hopefully I can get something similar this time around.

[FootBallAZ]

I am a year 1 ticket holder and have a 10am slot. Last year I was able to get my normal seats in 126. Hopefully I can get something similar this time around.

may i ask what section you have? im one year also and have a 4pm time- how does this make any sense.

[annie]

may i ask what section you have? im one year also and have a 4pm time- how does this make any sense.

I think if you've moved seats, changed the name on the account or anything similar then that's what they look at from a tenure perspective.
I've been a seasonseatholder since day 1 but they show me as a season seat holder since year 2 because I moved seats (4 over from where we were sitting in year 1).

[benito]

I think if you've moved seats, changed the name on the account or anything similar then that's what they look at from a tenure perspective.
I've been a seasonseatholder since day 1 but they show me as a season seat holder since year 2 because I moved seats (4 over from where we were sitting in year 1).

I don't think moving seats changes the tenure. A friend of mine has tickets from year 1 and has moved further down several rows a couple of times. He had 10 am presale.

Also, TM doesn't allow for any single tickets to be left for the game. There is a single seat besides my friends tickets and he was unable to buy his normal 2 seats and TM was forcing him to buy 3. He chose other seats in the same section instead.

[flatpicker]

I don't think moving seats changes the tenure. A friend of mine has tickets from year 1 and has moved further down several rows a couple of times. He had 10 am presale.

Same for me.

[annie]

I don't think moving seats changes the tenure. A friend of mine has tickets from year 1 and has moved further down several rows a couple of times. He had 10 am presale.


Also, TM doesn't allow for any single tickets to be left for the game. There is a single seat besides my friends tickets and he was unable to buy his normal 2 seats and TM was forcing him to buy 3. He chose other seats in the same section instead.

It does change the tenure but it depends on the situation. It didn't matter for me as year 1 and year 2 season seat holders both got the 10am time slot. The brothers who have the season seats behind us have also been season seat holders since year 1 but they only moved to our section 2 years ago and they have the 4pm time slot. From what their account rep told them it doesn't affect tenure if you stay within your "colour" ie dark grey but if you move to a different price point you're restarting the tenure clock.

[turnbr]

I became a SSH in year 3 and have a 12:00pm time slot.
I can't understand why so many sections can't get their own seats for the match. I know that the league grabs X number of seats for themselves, media get Y amount, opposing squad gets Z amount, and so on. But why not use only 1, 2 or 3 full sections to satisfy the extra need, and leave the majority of it status quo ?
Yes, it would suck to be in those few sections, but at least the majority would be left alone.
I have been in 105 for a few years now, and that section has been taken over for GSL holders. I know I wont be getting my seats at noon.

[Red CB Toronto]

I became a SSH in year 3 and have a 12:00pm time slot.
I can't understand why so many sections can't get their own seats for the match. I know that the league grabs X number of seats for themselves, media get Y amount, opposing squad gets Z amount, and so on. But why not use only 1, 2 or 3 full sections to satisfy the extra need, and leave the majority of it status quo ?
Yes, it would suck to be in those few sections, but at least the majority would be left alone.
I have been in 105 for a few years now, and that section has been taken over for GSL holders. I know I wont be getting my seats at noon.

The League takes 6,000 seats for their needs.

[ryan]

I became a SSH in year 3 and have a 12:00pm time slot.
I can't understand why so many sections can't get their own seats for the match. I know that the league grabs X number of seats for themselves, media get Y amount, opposing squad gets Z amount, and so on. But why not use only 1, 2 or 3 full sections to satisfy the extra need, and leave the majority of it status quo ?
Yes, it would suck to be in those few sections, but at least the majority would be left alone.
I have been in 105 for a few years now, and that section has been taken over for GSL holders. I know I wont be getting my seats at noon.

The League takes 6,000 seats for their needs.

Away alottment is like 2,000-2,500 I think?

MLSE will take likely 1,000 for themselves, maybe more.

[samuraizero]

The fact that you cant use the "little blue dots" to snag your own seats if available is some major crap.
Again, forced to not be able to sit with everyone I've celebrated with all year.

Also 2pm.

[Captain]

My computers are down at work so I have not seen any emails. Please tell me what I'm missing. What day are we getting to buy our tickets?

[tfcfans]

My computers are down at work so I have not seen any emails. Please tell me what I'm missing. What day are we getting to buy our tickets?

Tomorrow - time slot determined by tenure

[Canary10]

They should set up a practice Ticketmaster website. Last year I panicked and picked the wrong tickets.

[Red4ever]

It's a league game.

[molenshtain]

It's a league game.

I don't roll on Shabbas. I told them a thousand times.

[fergiejr]

Looks like it's going to be the dark ages of Ticketmaster. This actually may make the purchase process faster. I'm with @tfcfans, I would rather have this problem.

I have a noon window being a SSH since 2009.

[Derko]

10:00 am for me, hopefully I can get in section 110

[Captain]

Tomorrow - time slot determined by tenure

Figures! My computers at work are down today and I'm off work tomorrow! This sucks. Somehow I have to get my correspondence switched to my personal email.

[lintberg]

I'm in 110 too, as it's still supporters and we have the drum I have put a call into my rep....otherwise if I don't grab my own seats they won't know where to deliver my drum!!
Fingers crossed...my time slot is 10am

[fergiejr]

I'm in 110 too, as it's still supporters and we have the drum I have put a call into my rep....otherwise if I don't grab my own seats they won't know where to deliver my drum!!
Fingers crossed...my time slot is 10am

We need that drum up in 110 to keep 109 in sync! Fingers crossed for sure!

[eustacchio]

Some times not using pick-a-seat is a performance issue - more likely for things to crash. Not allowing it is a typical of large on-sales.