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She(don't know if it's the same person) called me as well but I didn't bother answering and it went to voice mail.
I haven't and probably won't call her back.

I got my refund on Nov. 12th with no confirmation email.

Not me, still waiting for an email from TFC.

Next week is too late.

I wonder what happens to season ticket holders who chose the "Convenience" package when renewing last year?
If one chose the convenience pack one would get all Champions League and Playoff tickets...