Season Seat Holder packages out for delivery ( :

[Red CB Toronto]

Its that time of year we all wait for, season seat holder packages have begun to be sent out for delivery ( :, I know the tickets are digital this year but the scarves etc are on the move. So as we always discuss what part of the city and beyond are you in and have you received your yet.

One change up this year is that they are not requiring signature confirmation up delivery, fedex can just leave it on your door step etc, hopefully this does not cause any issues and everyone gets there packages. I assume some will not with MLSE doing it this way. Onward to the 2020 season.

[RedsYNWA]

Best Scarf Ever...They will see RED :scarf:

[Joe Kool]

Hey I was wondering where this thread was....I got mine yesterday. Not sure if I just got it earlier than others (which never happens) or everyone not bothering to open a thread due to mostly digital package this year.

[Red CB Toronto]

Hey I was wondering where this thread was....I got mine yesterday. Not sure if I just got it earlier than others (which never happens) or everyone not bothering to open a thread due to mostly digital package this year.

What part of the city you in, gives a good feel for where they are being sent first

[fergiejr]

Got mine today. I got it at work, and I work in the beaches.

[Joe Kool]

What part of the city you in, gives a good feel for where they are being sent first

Ajax

[Red4ever]

Maple.got her

[Tunnelred]

Got mine in Barrie yesterday

[MightyDM]

can someone post a photo? am away from home and the neighbour picked up the box, so its safe, but I dont know what is inside !!!!!

[OgtheDim]

can someone post a photo? am away from home and the neighbour picked up the box, so its safe, but I dont know what is inside !!!!!

A nice black & red scarf, with a bit of spandex so you can pull down on it when frustrated.

&

A booklet telling you to use the app for everything.

[Parkdale]

I saw the notification on my phone that it had been delivered, then walked downstairs and there is was, sitting outside my front door.

It makes sense that they can just leave it now, as its only a box of fabric, and not potentially thousands of dollars of tickets.

And side note - it was fedex, not purolator like in the past. Thank goodness!

Okay last thing.... anyone else feel the scarf is slightly reminiscent of Greg Vanneys lucky scarf?

[GBV]

If there are any people out there, heaven forbid, who live without a "smart"phone in 2020:

Here is response I got about getting into a game if you don't have one ... "M***" is person whose name the tickets are under.

FYI:

>>Hi there,

If you do not have access to a smartphone and will be attending a game without M***, we can have your tickets printed and left at will call the day of the game.

If you find you are attending a game in 2020 without M***, you can reach out to your account representative the week of the game, and we can have your tickets printed and left at will call for pick up.

When requesting this ticket to be printed, we will have to have M*** reach out and confirm to have tickets printed under your name.

These printed tickets will be available for pick up the day of the game.

Feel free to reach out if you have any questions.

Regards,

Ticket Service

[nfitz]

The Fed Ex tracking code is in account manager.

Says mine won't be delivered until Wednesday. And hasn't even been received by Fed Ex yet (just the shipment information).

Probably little rhyme or reason depending on location - mine is an office building downtown.

[Voodooman]

If there are any people out there, heaven forbid, who live without a "smart"phone in 2020:

Here is response I got about getting into a game if you don't have one ... "M***" is person whose name the tickets are under.

FYI:

>>Hi there,

If you do not have access to a smartphone and will be attending a game without M***, we can have your tickets printed and left at will call the day of the game.

If you find you are attending a game in 2020 without M***, you can reach out to your account representative the week of the game, and we can have your tickets printed and left at will call for pick up.

When requesting this ticket to be printed, we will have to have M*** reach out and confirm to have tickets printed under your name.

These printed tickets will be available for pick up the day of the game.

Feel free to reach out if you have any questions.

Regards,

Ticket Service

Yeah going to have to do that few times this year I guess

[nfitz]

Yeah going to have to do that few times this year I guessI dread to think what the lines may be like at the ticket counter - particularly as they start this.

Might be easier to just regularly transfer the tickets direct to the other person, so they can have on their own phone.

[Voodooman]

I dread to think what the lines may be like at the ticket counter - particularly as they start this.

Might be easier to just regularly transfer the tickets direct to the other person, so they can have on their own phone.

It was more the issue of not being able to have the phone to do it. I usually printed a copy of the ticket and just gave it to them...now its going to be annoying.

[Blindside16]

The Fed Ex tracking code is in account manager.

Says mine won't be delivered until Wednesday. And hasn't even been received by Fed Ex yet (just the shipment information).

Probably little rhyme or reason depending on location - mine is an office building downtown.

Where in the account manager did you find this? I haven't received my package yet and we have not gotten any emails regarding delivery

[Eastend]

Got mine Friday. A colleague who sits a few desks away got his Wednesday. Front & Bay.

Have lots to say about ticket options but this is the scarf thread so well leave it.

Dom

[TFC1986]

How you guys feel about the two different crests

[eustacchio]

I dread to think what the lines may be like at the ticket counter - particularly as they start this.

Might be easier to just regularly transfer the tickets direct to the other person, so they can have on their own phone.

My co-worker also works the box offices for MLSE - she is dreading it too.

[Ultra & Proud]

I hear there is no membership card to get the merch discounts in this years pack so is that over with now?

[OgtheDim]

I hear there is no membership card to get the merch discounts in this years pack so is that over with now?

Wording in the pamphlet indicated there might be something coming on the app but I have my doubts.

Membership has practically no privilege now but ticket price, the scarf and somebody to call about tickets.

[Ultra & Proud]

Wording in the pamphlet indicated there might be something coming on the app but I have my doubts.

Membership has practically no privilege now but ticket price, the scarf and somebody to call about tickets.
I'd rather have the membership discount and coupon pack than the scarf.

[OgtheDim]

Looked at the Membership Hub on the website again and it hasn't been updated since sometime in September

But it does say


Starting next season, you can look forward to the following benefits being accessible through the Toronto FC app:

Member card
Member Food and Beverage Coupons
Discounts on TFC Merchandise
The ability to transfer and resell your tickets
The ability to sign up for exclusive Member experiences (Member of the Match, Member events, access to TFC II matches, etc)

[Laiping]

Got ours today at my workplace downtown @ 12:41PM and also a signature was required.

[Red CB Toronto]

Got my email today, can expect my package tomorrow.

[nfitz]

Where in the account manager did you find this? I haven't received my package yet and we have not gotten any emails regarding deliverySame place it's been for a few years (though navigating there has changed).

After you sign-in (at https://am.ticketmaster.com/tfc/#/) click on your name near the top right, then Settings - and it takes you to the old interface. Then in "Manage My Personal Profile" (under "Personal Settings") it should show the "TFC FedEx Tracking Number" under your phone numbers.

Ah, looks like mine shipped at about 11 AM this morning - from Markham. No emails ...

Edt - actually, they did email me around noon on Tuesday ... I hadn't seen it when I posted this. And the Fed Ex arrived Wednesday morning after shipping on Tuesday. Label shows they did 2-day delivery, so could easily have arrived Thursday.

[benito]

My scarf arrived this morning at my home in Mississauga. I received TFC email with tracking number on Friday.

[Lil'John]

No e-mail or delivery for me yet...

[Blindside16]

Same place it's been for a few years (though navigating there has changed).

After you sign-in (at https://am.ticketmaster.com/tfc/#/) click on your name near the top right, then Settings - and it takes you to the old interface. Then in "Manage My Personal Profile" (under "Personal Settings") it should show the "TFC FedEx Tracking Number" under your phone numbers.

Ah, looks like mine shipped at about 11 AM this morning - from Markham. No emails ...


Found it. Thanks for the help

[Red CB Toronto]

Mine just arrived at Yonge and Eg, interesting that I had to sign for it after the email said I did not have too.

[Oldtimer]

Scarf seems quite high quality.

[Mark TFC]

Scarf seems quite high quality.

High quality felt you mean, right?

[Oldtimer]

High quality felt you mean, right?

I didn't mean it's Italian silk, but meant compared to previous years it has the tightest weave of the acrylic fibre.

Worst quality of all was the year 1, 2007, but I'm sure it's the most "collectible" of them all.

[TFC Tifoso]

It was more the issue of not being able to have the phone to do it. I usually printed a copy of the ticket and just gave it to them...now its going to be annoying.

I find it unfortunate that TFC underestimated, or worse doesn't care about the number of STH who use these tickets to give to clients, as prizes for school raffles, etc. I do for both, and know of many who give them to clients, and this is just an inconvenience now. People loved getting the tickets in hand and going to the game with no fuss. Its a bit of an ask to have someone download an app and create an account now for something they may just use once. Or worse, leave them at will-call with the risk of something going wrong, or having a big line up for something that was supposed to be a donation. Very shortsighted imo.

Also, with the excuse of "going green", what was actually saved aside from the actual ticket books? Scarf still came in a cardboard box, and the fancy TFC box. Very disappointed with the whole process this year. What used to be a 2nd Christmas with the opening of the box and ticket package, became a big meh this year with a scarf and reading on how the hell I can pas my tickets along if need be this year.

[Ultra & Proud]

I find it unfortunate that TFC underestimated, or worse doesn't care about the number of STH who use these tickets to give to clients, as prizes for school raffles, etc. I do for both, and know of many who give them to clients, and this is just an inconvenience now. People loved getting the tickets in hand and going to the game with no fuss. Its a bit of an ask to have someone download an app and create an account now for something they may just use once. Or worse, leave them at will-call with the risk of something going wrong, or having a big line up for something that was supposed to be a donation. Very shortsighted imo.

Also, with the excuse of "going green", what was actually saved aside from the actual ticket books? Scarf still came in a cardboard box, and the fancy TFC box. Very disappointed with the whole process this year. What used to be a 2nd Christmas with the opening of the box and ticket package, became a big meh this year with a scarf and reading on how the hell I can pas my tickets along if need be this year.
Wait until next season when the scarf is just a high quality PNG file you can download off the app.

[TFC Tifoso]

Wait until next season when the scarf is just a high quality PNG file you can download off the app.

LOL wouldn't be at all surprised...

[samuraizero]

Mines supposedly sitting on front porch. Lets hope its there when I get home.

[Captain]

Has anyone successfully transferred some of their season tickets to another person. I have tried sending to two people and both are being told they have to changed their passwords and then it doesn't work. (I have transferred additional tickets I bought for the season opener to one of these same people and that worked fine.)

[Red CB Toronto]

I will be very interested to see if the Leafs and Raptors are completely digital next season too? That will be the telling story of why this was done for the Reds. With the number of corporate tickets held for the Leafs it would be a real pain in the ass to get tickets in the hands of clients etc , the executive assistants are going to love it LOL


I find it unfortunate that TFC underestimated, or worse doesn't care about the number of STH who use these tickets to give to clients, as prizes for school raffles, etc. I do for both, and know of many who give them to clients, and this is just an inconvenience now. People loved getting the tickets in hand and going to the game with no fuss. Its a bit of an ask to have someone download an app and create an account now for something they may just use once. Or worse, leave them at will-call with the risk of something going wrong, or having a big line up for something that was supposed to be a donation. Very shortsighted imo.

Also, with the excuse of "going green", what was actually saved aside from the actual ticket books? Scarf still came in a cardboard box, and the fancy TFC box. Very disappointed with the whole process this year. What used to be a 2nd Christmas with the opening of the box and ticket package, became a big meh this year with a scarf and reading on how the hell I can pas my tickets along if need be this year.

[DaviRed]

I will be very interested to see if the Leafs and Raptors are completely digital next season too? That will be the telling story of why this was done for the Reds. With the number of corporate tickets held for the Leafs it would be a real pain in the ass to get tickets in the hands of clients etc , the executive assistants are going to love it LOL

My boss has Leafs/Raptors/TFC seasons & he is of the opposite mindset, as when you send out tickets via courier he finds it more of a hassle or people have to come out to our office to p/u. I can see from his stand point this is just one less thing to worry about as the digital transfer is more convenient..

[sn0re]

So I guess we don't get the 10% off at BMO and Real Sports store huh? That's a bummer

[TFC Tifoso]

I will be very interested to see if the Leafs and Raptors are completely digital next season too? That will be the telling story of why this was done for the Reds. With the number of corporate tickets held for the Leafs it would be a real pain in the ass to get tickets in the hands of clients etc , the executive assistants are going to love it LOL

I would agree...TFC could be the guinea pig for this process to eventually make its way to the Leafs/Raps, but then...


My boss has Leafs/Raptors/TFC seasons & he is of the opposite mindset, as when you send out tickets via courier he finds it more of a hassle or people have to come out to our office to p/u. I can see from his stand point this is just one less thing to worry about as the digital transfer is more convenient..

...could be, but that may be the minority opinion. I spoke to 4 others I know who give tickets away as perks regularly, and they all hate this.

[jabbronies]

I would agree...TFC could be the guinea pig for this process to eventually make its way to the Leafs/Raps, but then...

...could be, but that may be the minority opinion. I spoke to 4 others I know who give tickets away as perks regularly, and they all hate this.


Handing over a well designed paper ticket is much more glamourous.

[Tunnelred]

So I guess we don't get the 10% off at BMO and Real Sports store huh? That's a bummer

You get a digital membership card that’s in the app and that still gives you 15% off of merchandise at Real Sports and BMO Field.

[TFC Tifoso]

Handing over a well designed paper ticket is much more glamourous.

absolutely...and seeing a kid's face light up when they're given tickets for a school prize is priceless. Now I'll get to explain to a parent that they have to download an app and create an account while they look at me funny lol. I'm waiting for the first time I hear "can I just get the cash value of the tickets instead?" lol And I get to do the same with my clients and employees too...oh joy...

[michaeltfc91]

Handing over a well designed paper ticket is much more glamourous.

Stupid question, but I can still print my tickets in PDF format and give them to my parents / sisters / friends and they can get into the stadium without downloading an app right?

[Joe Kool]

Stupid question, but I can still print my tickets in PDF format and give them to my parents / sisters / friends and they can get into the stadium without downloading an app right?

From TFC FO "No. You can no longer use PDFs ("print at home") tickets or a printed-out screenshot to enter BMO Field. Contact the source of the ticket and request the ticket to be transferred to you."

See this link for the Mobile ticketing info and FAQ at the bottom where I got this answer from. https://www.torontofc.ca/mobile-ticketing

[levyashin]

Just read the rules that govern tickets.
All I can say is thanks again for the head office screwing us older fans.
No consideration at all.��

[magmadragon]

Just read the rules that govern tickets.
All I can say is thanks again for the head office screwing us older fans.
No consideration at all.��

I suggest you reach out to a rep and explain your situation. They do have the ability to makes exceptions for hard tickets. Not having a smartphone is a legitimate concern.

[levyashin]

I suggest you reach out to a rep and explain your situation. They do have the ability to makes exceptions for hard tickets. Not having a smartphone is a legitimate concern.
Thanks very much I intend to be very vocal when I chat tomorrow.
My guess is at least 50/100 people will not be allowed in for the first game because ticket personnel at head office have not gone above and beyond and informed the general public ��

[BritSOL]

So in theory there will be no more scalpers outside the stadium and GO station

[kodiakTFC]

So in theory there will be no more scalpers outside the stadium and GO station

Hmmmm...

[nfitz]

So in theory there will be no more scalpers outside the stadium and GO stationIn theory they can just transfer the tickets to you electronically - on the spot. Which gives you more security really ...

Though what's the cut-off for ticket transfers before kick-off? Traditionally it was 2 hours ... but I'd think they'd have to be close to realtime as surely people will be sending tickets to friends, etc., even after kick-off (if someone is late, for example).

[OgtheDim]

So in theory there will be no more scalpers outside the stadium and GO station

I reckon 5% of the SSH base is scalpers / sellers. All this will do is drive those sales through the official ticketmaster selling venue.

[Menelaos]

Just read the rules that govern tickets.
All I can say is thanks again for the head office screwing us older fans.
No consideration at all.��

Forge FC did this last year and did not advertise that you could contact your rep and they would print tickets for you. Might want to call and let them know you are unhappy, don't have a smart phone (if thats the case) and would rather they mail you (or you pick up) printed generic tickets to use.

[bones]

My tickets just arrived. Printed on standard ticketbastard stock.

Bones...

[magmadragon]

My tickets just arrived. Printed on standard ticketbastard stock.

Bones...

Got mine today as well since my phone is jank. Came with a card stock version of the membership card and the coupon book.

[Red CB Toronto]

My tickets just arrived. Printed on standard ticketbastard stock.

Bones...

Was it hard to get them to print your tickets, they go along with it easily. Heard from a few that got push pack for asking to go this route.

[KingLedley]

Could you post a pic? Are they special designs or just plain BW QR codes?

[OgtheDim]

Of note- when you log in at the game, the member food discounts from last year are available on the app - 3 uses each.

[nfitz]

Yes - that was my 7-year old's biggest concern ... the pizza coupons! :)

They were well hidden on the app. Go to Stadium then Membership Central and click on VIEW OFFERS under My Membership Perks and it should be obvious from there.

I used a Pizza one under the 104 stands at about 4:30, and they puzzled through it - said I was the first one they'd got! But easy enough!

Any new food this year? I didn't look.

[FootBallAZ]

also confirmed that 15% will work at real sports.

[bones]

Was it hard to get them to print your tickets, they go along with it easily. Heard from a few that got push pack for asking to go this route.

It is and it isn't. They have to provide tickets to you if you don't have the means of using mobile entry. So when I told them I don't have a smart phone that will do it and I need printed tickets they weren't happy but had to comply. They even made it feel like some kind of extra obligation by having me sign some BS form that says I don't have the means blah blah blah. But in the end, printed ticketbastard stock arrived with all the matches.