The $19 ticket that cost me $29.55

[RicoSuave44]

**Edit: sorry Mods if this is a repeat thread. Feel free to move.**


Anybody else experience this?........

Just sent this e-mail to my TFC ticket rep...

Hi _____, Graham Thorne here. SSH in 112.

Just writing you to express my displeasure with TicketMaster's gouging of me today. I followed the e-mail link that TFC sent me to buy a ticket in the newly available north end seats. Of course the $19 ticket had a convenience charge, but this time it was $3.80. Wow, I was a little pissed. Then the TicketFastDelivery charge of $2.50. Okay, I've seen that before. It angers me but I quickly got over it. So I submit all my credit card info as usual and hit the confirm order button. The next page displays another surcharge called the 'order processing fee' for a whopping $4.25 that wasn't even shown until after purchase. That $19 ticket came to $29.55. Pardon my French but how the f%#k am I supposed to deal with that? I know it's not your doing, but I'm sending you this e-mail because I am actually that pissed about this. I sent an e-mail to TicketMaster as well of course. Just wanted you to know how I feel.

Thanks,
Graham Thorne



About 30 seconds after I sent that e-mail my rep called me back and apologized for this and said its because these are extra seats that go around the SSH/Account Manager pages that I'm getting these charges. I know its not really TFC FOs fault, but as far as TicketMaster is concerned I feel like going postal.

Sooooooo piping mad right now....

[Limani_Ole]

giver!!

you aint wrong for being mad.. something should be done about this

[DangerRed]

Dude, you sound like you're nearing an aneurysm. I'm not trying to belittle your feelings here, but you have to pick your battles. Yes, $10 more is considerable, you're right, but it's also roughly the price of a pint of beer. And you get to see your Reds play PR for what is still a very reasonable price. If you're "piping mad" over this, I'd hate to be stuck in traffic with you.

I know, I know, it's not the money, it's the principle of the thing, right? Just make sure you don't give yourself a stroke over this.

DISCLAIMER: I do not work for MLSE, TicketMaster or the TFC front office.

[BakaGaijin]

You should be patially disgruntled with ML$E. Ticketbastard service charges are negotiated between Ticketbasted and the event promoter/venue and the promoter/venue gets a cut from them.

Some of that blood money is going directly to ML$E.

[Billy the kid]

I don't think it's unreasonable to expect TFC to find out and disclose what the surcharges will be particulary if it increases the ticket price by 50%. Taxes are a different story since everyone knows they are added after.

[Gobi]

Ticketmaster is the biggest scam going. It's f*cking criminal.
I don't know how they get away with it.








(I wish I could come up with such an ingeniously lucrative business idea. ;))

[spezz44]

cost me 51$ for two tickets its not like thats a huge amount id suggest you not stress it enjoy the game and be glad u didnt over pay a scalper to see a great game.

[DangerRed]

cost me 51$ for two tickets its not like thats a huge amount id suggest you not stress it enjoy the game and be glad u didnt over pay a scalper to see a great game.

Hear, hear!

:scarf::scarf::scarf:

[Parkdale]

yeah, ticketmaster makes mlse look like a soup kitchen run by nuns!

I always pick things up at the box office if that's an option.

[yellowfellow]

Yeah, box office is the way to go. I saved $30 for the Zidane game. And, you get to choose seats.

[Cannon]

The biggest rip off is making you pay $2.50 or whatever it is to print your ticket at home!!

I'm useing my ink, on my printer at my time and it costs me money towards ticketmaster to do that? BS!!

[rocker]

somebody call Eddie Vedder and tell him Ticketmaster is still gouging ;)

[Sab0tage]

I bought four tickets in the north end, and it cost me close to $100. It definitely sucks, but it's worth it.

[ExiledRed]

There is a viable alternative to ticketmaster for MLSE

This company is Toronto based, and aims to compete with ticketmaster by not screwing people over. (Novel but possibly a good business plan)

I met their CEO at a developer meeting recently, and I was impressed with his vision for the company. All they want is $1 from every ticket.

http://www.tickettrunk.com/

[wzhxvy]

How much of the $10 bucks is going back to MLSE ? if you guys dont think there is some form of "rebate" back you are dreaming...

[bhoybobby]

There is a viable alternative for MLSE

This company is Toronto based, and aims to compete with ticketmaster by not screwing people over. (Novel but possibly a good business plan)

I met their CEO at a developer meeting recently, and I was impressed with his vision for the company. All they want is $1 from every ticket.

http://www.tickettrunk.com/


Where u been??:scarf:

[ExiledRed]

developing :)

[bhoybobby]

developing :)

It's a Friday, so I'm not gonna take advantage of that wide open door:drinking:

[werewolf]

There is a viable alternative to ticketmaster for MLSE

This company is Toronto based, and aims to compete with ticketmaster by not screwing people over. (Novel but possibly a good business plan)

I met their CEO at a developer meeting recently, and I was impressed with his vision for the company. All they want is $1 from every ticket.

http://www.tickettrunk.com/

either that or they could do it all themselves, which many pro teams do.

[Rudi]

Anybody remember when TicketMaster used to mail your tickets to you for free? That wasn't that long ago (maybe 3-4 years).

Now you can't even get tickets mailed, you have to get them couriered if you want them delivered (which of course costs $$$).

[iansmcl]

I'm pretty sure that's face value for the South End seats included (or not) in the season seat package.

*shrug*

Go to the box office and save yourself the convenience and mailing fees.

[egoodwin]

a 33% service fee is 100% bullshit

[Dust2]

This is why monopoly is bad for consumers.

If only ticketmaster has a competitor......

[Shakes McQueen]

a 33% service fee is 100% bullshit

Exactly. It's the principle. Why are people telling him to calm down, because it's still a good deal?

A 33% increase in price, for nothing but nonsense "processing" surcharges, is maddening. And a fee to print off your own ticket on your own printer? That shouldn't even be legal.

I don't blame the TFC FO for this, but that doesn't make it any easier to swallow. Hopefully more peopel will complain, and get them to switch to a fairer ticket provider.

- Scott

[The Kingpin]

This is why monopoly is bad for consumers.

If only ticketmaster has a competitor......

EXACTLY! Start supporting scenarios like the ones Exiled has referred you to...

[SilverSamurai]

That sucks.
I don't remember getting charged to have my tickets mailed to me.
Infact, I didn't print them out because they did charge for that but didn't to mail them.
Weird...

[Petor]

That sucks.
I don't remember getting charged to have my tickets mailed to me.
Infact, I didn't print them out because they did charge for that but didn't to mail them.
Weird...

They will mail them to you for free but there is a cut off date, 7 days from event I think.

[SilverSamurai]

They will mail them to you for free but there is a cut off date, 7 days from event I think.
Ah ok, that explains it.

Still I think it's stupid that they charge you to print it off on your own. Talk about nickel and diming...:hulk::poke::banghead:

[daner90]

Purchase Summary




ItemChargeTicketsENEMA Tickets
Total Convenience Charge(s)CA $79.00 x 2
CA $11.00 x 2Total Building Facility Charge(s)CA $3.75 x 2Mail
(includes Order Processing Fee)</STRONG> CA $4.35TOTAL CHARGESCA $191.85

This is the cost breakdown for the tickets I bought for Blink 182.
34 dollars in extra charges on top of tickets which I thought were overpriced as it was. I hate ticketmaster with a passion.

[stugautz]

I want to go to this game in those seats, but I flat out refuse to pay the unnecessary markup for these seats. There is no reason why it should cost $10 to process an order for tickets. ATM fees don't cost that much.

[Yohan]

I want to know what's exactly 'convenient' about those convenience fees

[prizby]

Anybody remember when TicketMaster used to mail your tickets to you for free? That wasn't that long ago (maybe 3-4 years).

Now you can't even get tickets mailed, you have to get them couriered if you want them delivered (which of course costs $$$).


you can still get them mailed...thats what i do...and btw, its free lol and they get here usually within a day or 2 (well for me) living in north york

[Dirk Diggler]

I want to know what's exactly 'convenient' about those convenience fees

They are running out of euphemistic terms to introduce new ways to pad their wallets.

[Yohan]

They are running out of euphemistic terms to introduce new ways to pad their wallets.
it's 'convenient' for ticketmaster to charge more fees